Believe.Digital Privacy Policy

Our contact details

Name: Believe.Digital
Address: 94 Whiteladies Rd, Redland, Bristol BS8 2QX
Phone Number: 0800 008 6566
E-mail: [email protected]

The type of personal information we collect

At Believe.Digital, we collect and process the following information:

Cookies and similar technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to collect and analyse information about how our website is accessed and used. Cookies are small text files placed on your device when you visit a website, and they help us to understand user preferences, optimise the user experience, and deliver personalised content and advertisements.

We use the following types of cookies:

Strictly necessary cookies: These cookies are essential for the proper functioning of our website and cannot be turned off. They are usually set in response to actions taken by users, such as setting privacy preferences or filling out forms.

Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and how visitors move around the site.

Functionality cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Targeting/advertising cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

You can manage your cookie preferences by adjusting your browser settings. However, please note that blocking some types of cookies may impact your experience on our website and the services we can offer.

By continuing to use our website without changing your cookie settings, you consent to our use of cookies in accordance with this privacy policy.

How we obtain and use personal information

We primarily obtain personal information directly from you for reasons such as:

We may also receive personal information indirectly from the following sources and scenarios:

We use the information provided to us for purposes such as delivering our services, personalising your experience, and improving our overall offerings. We might share this information with trusted third-party service providers and partners.

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing this information:

(a) Your consent. You can remove your consent at any time by contacting [email protected].

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

We securely store your information. We retain personal information for a period of five years and then dispose of it by securely deleting electronic records and shredding any physical copies.

Your data protection rights

Under data protection law, you have rights including:

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

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